Payment Options

If you prefer to sign up offline, print out the Automatic Enrollment Form and return it to us by mail or fax using the contact information on the form.

EZ Pay Automatic Enrollment Form

EZ Pay Automatic Enrollment Form — [Spanish Version]

As a NorthWestern Energy customer, you have several payment options available. Choose the option that is convenient for you.

Auto Pay

Enroll in our free EZ Pay program and take advantage of payments debited directly from your checking or savings account. Enroll in EZ Pay at "My Energy Account".
If you prefer to print and mail, follow these instructions: Offline Sign Up
OR Enroll in recurring credit or debit card payments through "My Energy Account" by selecting Pay My Bill Now! A $1.99 processing fee will apply for each payment.

One Time Payment

No registration required. Make a one-time payment instantly online for free with your checking or savings account or with a credit or debit card for a $1.99 processing fee.

Set up Bank Payments

Use your bank's online payment service to make payments on your NorthWestern Energy account.

Pay By Phone

Hear your account balance, due date and make a payment anytime by calling 833-970-2262 for English or 833-970-2263 for Spanish. Payments can be made with a Visa, MasterCard, American Express or Discover credit card, Visa, Mastercard or Discover debit card ($1.99 processing fee) or free with an electronic check.

Pay by Text

Paying your energy bill can be as simple as sending a text when you sign up for our "Pay By Text" option, using your credit or debit card payments ($1.99 processing fee). Enroll at "My Energy Account" and click on Pay My Bill Now. All you need to do is click on the Account Details Edit feature and choose Pay By Text. It's that easy!

Pay by Mail

Mail your check or money order to:
NorthWestern Energy
11 E. Park St.
Butte, MT 59701-1711

Pay in Person

To pay your bill in person, visit one of the payment locations offered through our third-party partner, Western Union or one of our walk in customer service centers. Please visit for office locations and hours open.

Payment Arrangements

We understand circumstances sometimes make it difficult to keep up with your bills. If you're having difficulty paying your NorthWestern Energy utility bill log in to "My Energy Account" to see if you are eligible for a payment arrangement that can help avoid service disconnection.

Payment Assistance

If you need help paying your utility bill, there is help.
Montana DPHHS
South Dakota DSS
Nebraska DHH